Privacy Policy
Effective date: October 30, 2026
Information we use
We receive information you choose to share, including your name, phone number, email, vehicle details, service location, and destination. We use it to answer questions, prepare quotes, arrange service, communicate with you, and maintain invoices.
Monthly cleanup and invoices
We delete customer messages and saved phone numbers during our monthly cleanup. We retain invoices in our system for business records, including any customer details recorded on those invoices. We do not use customer information for promotions or pass it to other towing companies.
Website analytics
Our website uses Google Analytics to understand visits and activity, including pages viewed and clicks on service features. Google Analytics uses cookies and similar technologies and processes browser, device, and usage information. You can manage or delete cookies through your browser settings.
Addresses and location
Our quote form uses Google mapping and address services for address suggestions and route calculations. Addresses entered into these features are processed by Google. If you choose the current-location feature, your browser asks for permission to access your location. You can revoke that permission in your browser or device settings.
Messages and service providers
The quote form can prepare a text message in your messaging app. You must press Send to send it to us. Our hosting, analytics, mapping, messaging, and invoice-system providers may process information needed to operate their services. Hosting systems may also record technical connection information. Provider records and backups may follow separate retention practices; our monthly cleanup does not delete information held independently by those providers.
Questions and requests
Call (551) 346-5037 with privacy questions or to request access, correction, or deletion of information you provided. Invoice records may be retained for business or legal recordkeeping needs.
Google privacy information
Google Privacy Policy
How Google uses information from websites and apps
Google Analytics browser opt-out
Contact
XXCELL Towing · Bergen County, New Jersey
(551) 346-5037